Support


FAQ Hello! Here you can find all Frequently Asked Questions. Non-O3 Support In here you can ask support questions for anything NEO or Ontology related.<br> Think of questions about wallets, about certain dApps, or on NEO or Ontology in general. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them?<br> Post them here! O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function <a href="https://o3labs.zendesk.com/hc/en-us/sections/360000330812-FAQ">here</a>.
Topic Replies Created
About the Support category 3 March 21, 2018
NEO Withdrawal Problem 2 July 19, 2019
Cannot claim ONG? Want to request ONG? Check this topic 661 September 3, 2018
Buying NEO with BTC using O3 wallet 8 July 17, 2019
Sending GAS to trading account 8 July 15, 2019
I have over 1,000 Guardium tokens and cant sell them 3 July 13, 2019
ONG stuck in O3, Have ONG and ONT in Wallet, have read the other help threads 6 July 4, 2019
ONG Redemption Issue in OWallet 2 July 11, 2019
Sign Transaction on Ledger not showing up 2 July 10, 2019
O3 not working on Fedora 30 1 July 10, 2019
Missing zpt token in O3 wallet 2 July 9, 2019
Blocklords 6 July 3, 2019
Neo compatible adress and staking with ONT 7 July 5, 2019
Why i need a password when i have private key 18 May 21, 2019
Staketology app 3 July 5, 2019
Staketology down 3 July 5, 2019
Unable to send out Neo 2 July 5, 2019
O3 wallet wont connect to chrome 2 July 4, 2019
Can’t Send Gas 5 July 1, 2019
Error :Please try again later With GAS 10 December 20, 2018
GAS to NEO @ swap.o3.app issue 4 June 24, 2019
ONG syncs up, but can't claim even though fee tx went through 2 June 24, 2019
I have transferred newly purchased ontology to my neon wallet 2 June 22, 2019
ONG not sending, but getting charged ONG fee 5 June 18, 2019
App crashes when trying to send GAS 6 June 18, 2019
How to recieve aph token 5 June 18, 2019
Missing ONT deposit 13 August 21, 2018
Not getting ONG 2 June 11, 2019
How to Get IN? 11 June 8, 2019
Pending Withdrawals Neo and GAS 6 October 25, 2018