Support


FAQ Hello! Here you can find all Frequently Asked Questions. Non-O3 Support In here you can ask support questions for anything NEO or Ontology related. Think of questions about wallets, about certain dApps, or on NEO or Ontology in general. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them? Post them here! O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function here.
Topic Replies Activity
About the Support category 3 August 15, 2018
O3 down again? 3 February 20, 2020
Support email unresponsive 3 February 20, 2020
Cant Send Gas 3 February 6, 2020
Ont and ong not shwoing in my wallet 18 February 3, 2020
Dont see my ont and ong blance in wallet app 10 February 2, 2020
Can't take neo out of O3 3 February 2, 2020
Ontology no longer workinh 1 February 2, 2020
Portfolio balances 2 February 2, 2020
Support team 1 February 1, 2020
Keep getting MacOS error message 3 December 16, 2019
Stake de ONT 1 October 10, 2019
GAS to NEO @ swap.o3.app issue 5 December 2, 2019
How i can Recover or Change my PassPhrase? 1 November 26, 2019
O3 Wallet Testnet - utxo sync - sending fund fails - dApi 2 November 25, 2019
Lx still pending 2 October 28, 2019
How do i reset my password? 1 November 12, 2019
O3 Wallet staking 3 October 26, 2019
Stake app ont 1 October 15, 2019
O3 Wallet Mac 2 October 15, 2019
ONT Stakes not showing 1 October 14, 2019
Staketology no screen poping up in browser 1 October 14, 2019
Connection to ontstaking app 1 October 14, 2019
Depositing nkn so I can send 1 October 11, 2019
Cant wd ont 1 October 11, 2019
Cant recieve neo 1 October 11, 2019
Help, Cancel stake ONT 12 October 9, 2019
Problems post Windows update 3 October 5, 2019
Ont staking frozen 5 October 4, 2019
Some problems with O3 wallet 3 October 2, 2019