Support


FAQ Hello! Here you can find all Frequently Asked Questions. Non-O3 Support In here you can ask support questions for anything NEO or Ontology related.<br> Think of questions about wallets, about certain dApps, or on NEO or Ontology in general. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them?<br> Post them here! O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function <a href="https://o3labs.zendesk.com/hc/en-us/sections/360000330812-FAQ">here</a>.
Topic Replies Created
About the Support category 3 March 21, 2018
Cannot claim ONG? Want to request ONG? Check this topic 627 September 3, 2018
O3 wallet 1 May 26, 2019
Why i need a password when i have private key 10 May 21, 2019
NEO/GAS balance issue 5 May 20, 2019
Connecting Stakeology to Ledger Nano S 18 May 3, 2019
Cannot send Neo? 2 May 20, 2019
Two Major Issues: Wallet Doesnt Stake or Allow Withdrawals 2 May 15, 2019
ONG staking fine and have enough ONG to claim but hangs on fetching records 2 May 13, 2019
Cannot unlock Wallet 40 August 27, 2018
Switcheo not linking with LEDGER through O3 7 March 15, 2019
O3 wallet giving me blank screen today 6 May 12, 2019
ONG balance stuck 6 February 4, 2019
Staketology dont show my stakes, seems like not connecting to 03 6 April 24, 2019
SDUSD doesn't appear on O3 wallet 2 April 26, 2019
Switcheo iOS and Microsoft Store 2 April 25, 2019
Can anyone help me with some info 2 April 25, 2019
Ledger not working with Staketology 2 April 24, 2019
Use the same icons between MACOS and Android 2 April 24, 2019
Can't login to my wallet on switcheo 3 April 22, 2019
Hyperdragons Go 3 April 21, 2019
loss password NEP2 4 February 13, 2019
Tokens show balance on neotracker but not 03 wallet 2 April 17, 2019
Switcheo neo wallet connection problem 2 April 16, 2019
Can't connect with the switcheo exchange when using non primary ledger NEO addresses created through the O3 wallet 13 April 6, 2019
O3 app failing to open 7 March 24, 2019
Closing the app 23 March 18, 2019
Reset my trading account! 3 April 4, 2019
When do the monthly rewards from the Foundation come out 6 April 3, 2019
ONT staking not released after end of Block 3 April 4, 2019