Support


O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function <a href="https://o3labs.zendesk.com/hc/en-us/sections/360000330812-FAQ">here</a>. FAQ Hello! Here you can find all Frequently Asked Questions. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them?<br> Post them here! Non-O3 Support In here you can ask support questions for anything NEO or Ontology related.<br> Think of questions about wallets, about certain dApps, or on NEO or Ontology in general.
About the Support category [Support] (3)
Cannot claim ONG? Want to request ONG? Check this topic ( 13 14 15 16 17 18 19 20 21 22 23 24 ) [O3 Support] (460)

Lately we have been getting a lot of requests from users that hold ONT but no ONG. Without ONG you are not able to claim or send transactions. Since there are too many requests and different posts, we will combine everyt…

Unable to send/withdraw GAS [O3 Support] (4)
Latest update v1.1.12 to v1.1.13 [O3 Support] (18)
O3 not sync with Neo Tacker [Non-O3 Support] (3)
Cant place sell order [O3 Support] (5)
Cannot sent ,it show transaction fail [O3 Support] (5)
Can’t withdraw/sell NKN from trading account [O3 Support] (1)
Can’t trade directly from trading account [O3 Support] (1)
Cannot claim ONG? Want to request ONG? How do I begin? [O3 Support] (3)
O3 wallet is flat lining [O3 Support] (3)
Save my wallet with my email [O3 Support] (1)
NNS Address mining [O3 Support] (1)
ONG will not sync [Non-O3 Support] (1)
When will we get iOS notifications again? [O3 Support] (1)
ONT swap successful and sitting on main net but.......... No second ONT drop? [Non-O3 Support] (1)
Transaction (sale of about 4,900 LX coins) that is stuck half way through completion [Support] (11)
I have problem to see ong meter [O3 Support] (4)
Blank White Screen [O3 Support] (3)
Neo Name Service (shown in O3 wallet DAPPS) [O3 Support] (4)
Logging out of Mobile O3 App [Support] (2)
Deposit USD Stable Coins [O3 Support] (2)
Is my ONT on O3 going to exist after Jan. 1? [Non-O3 Support] (7)
O3 Wallet support WWX token? [O3 Support] (3)
Staking ONT in O3 Desktop Wallet [Support] (4)
I can't close the warrant [O3 Support] (2)
Unable to claim Gas and ONG [Non-O3 Support] (2)
When we can tred neo to Ont? [Non-O3 Support] (2)
Token notification [O3 Support] (8)
Have not received my ONT yet [O3 Support] (7)