Assets are not reflected in portfolio


#1

hello,

since the new updates my assets appear but not in my portfolio. plus my neo appear and disappear in the portfolio as well.

i regret updating :frowning:


#2

Same problem here. Zero Neo balance since update instead of dozens of Neo. Does anyone know what’s going on and has anyone ftom development team clarified why so. Thanks.


#3

Hello, we’re checking to see if we can find the issue. For some reason some people have this issue while others don’t. What you can try to do is reinstall the app (but make sure you back up your private key first), and then try again. If that doesn’t work please give us some time to look into it further.