Cannot claim ONG? Want to request ONG? Check this topic

[CryptoM]

How do I make a post to claim ONG to get started? My address is AUhhsPJD2H8WRfzFuFbZjSeUrgDqmV1WQF

Thank you.

[arco]

I just sent you some ONG, should be able to claim now

[CryptoM]

Awesome. Thank you.

[f40-Onto]

Hi, I would like to claim my ONG please:

Ac8Tm9JQ3auR3NbkWXNEQdYgVve51SYxja

Thanks!

[Tractor]

Hello, need ONG to claim my ONG please, thanks!

ASe1QSWJpdUxH2U7sZdcx8B9Q5uxMKTUex

[Macd]

Hi Arco,
Am facing the same problem still, unable send but my desktop o3 wallet I have sync and it shows 0.3 plus ong and unable to claim.
Thanks awaiting.

[arco]

Hello, can you send us your address? Then we can have a look and send you some ONG.

[Macd]

Hi there,
Find below my address
ALbcHWuBvdF7FatQqM6anHNG7c78rB7ZaJ

Thanks

[cryptob]

My address is AYoNxcDcSZEU5cKH16KLeLTxtNuwpndoDS. … Please help as unable to Claim ONG. Thanx in advance.

[Gpkbitster]

Ong request

Hello, the fee does not come out of the ONG claim, you have to pay it up front.
So if you don’t have ONG in your wallet then you cannot claim.
If you need some to make your first claim, send us [quote=“arco, post:461, topic:935, full:true”]
Hello, can you send us your address? Then we can have a look and send you some ONG.

AJHEWJrVcrkmPFJVzgDUWz3u8dpxKmVuSn

[Robert_Rutter]

Hi, Here is my address. Thank you very much.

APutzfZf67Wr6ESQQnvy68YTv7rA3mjBW9

[Petr_Fejt]

Hello.
In the O3 mobile app, I have ONT and I can not pick up the generated ONG.
Generated ONG is frozen. / I have 0.13… ONG /.
Address my wallet:
AYtVBGyRuPYc4ZpDoxMJCLZPFagmt9i6f9
Thank you, Petr F.

[Donsky]

Hi good day,

Since my last ONG withdrawal on 05-01-19, i received about 27 ONG on my ONT until this date 19-01-19. There was no “claim” button since a couple of weeks but i was still receiving ONG. So i transferred some ONG to my account to see if the button would come alive again. Well it did, but it’s not recognising the 27 ONG anymore. Those are gone and now instead it says 5.7 ONG. Thats not possible considered the amount of ONT that is in the wallet and the time it’s been staking. Could you pls check why this happened. Thank you very much in advance!

Af6CPT5E4RSYb4FJnSAaQNEttKiLjTH22R

[A_wild_Pikachu]

hi i have two addresses and didnt realize how the ong and ont system works. i would be grateful for the help.
AbrhkKur3GSfNe11RgbMW28vy8UCm3dtAC
AcfBQhjFMv8VtCCdXKkEvnGp9NZBLBN7xM

[Universe_City_Media]

Same problem than everyone here. Unable to claim ONG nor transfer ONT out.
Here is my address
AGcuKBCvZ8WVciPfX42REy3EoHt6qJVtvJ
Thanks in advance

[arco]

Since my last ONG withdrawal on 05-01-19, i received about 27 ONG on my ONT until this date 19-01-19. There was no “claim” button since a couple of weeks but i was still receiving ONG. So i transferred some ONG to my account to see if the button would come alive again. Well it did, but it’s not recognising the 27 ONG anymore. Those are gone and now instead it says 5.7 ONG. Thats not possible considered the amount of ONT that is in the wallet and the time it’s been staking. Could you pls check why this happened. Thank you very much in advance!

Af6CPT5E4RSYb4FJnSAaQNEttKiLjTH22R

Hi there, I also saw your email on support. It might look like the claimable amount is only 5.7 but after you claim you will see the rest of the ONG. To get this you will need to claim a second time. I wasn’t able to use the address in your email to check as it was missing one character but this one worked. Please try to claim once and you will see the rest!

[Donsky]

Thank you Arco, i just replied to your mail. I will try it right now.

[Donsky]

Yes it worked! Thank you for your very quick reply! Amazing support…!

[lilycakes]

Stuck as well!

AVjuES4PpW4o4RjbTgjMrZjB2NMEjrVSoy

Thanks!

[okatz901]

Hello -
I am having the same issue. No ONG balance so preventing me from claiming.

AQQpya9RjAZWr7ydgdjLv4qzWPDyZmkYsC

Thank you!