Cant see my Assets post the latest Update


#1

I can’t see my Neo & Gas assets nor can I claim gas. The latest update has ruined it.


#2

can you try pull to refresh again?


#3

I’m still having the same problem as well. Am I able to transfer to another wallet until this issue has been resolved?


#4

You can always access your fund as long as you have a private key.

May I suggest you delete the app and reinstall again?

Before you do, Please make sure you have the private key


#5

I have already done that. Erased app and re-installed but still can access my wallet.


#6

Can you send me your NEO address? I’ll check it.


#7

The issue has been fixed. You don’t need to update the app. Just pull to refresh or restart the app.

Sorry for the inconvenience and Thank you for your patience.