Found my password still not able to login please help
Hi
Please describe more details, which chain you want to log in? (Neo, Ont, Eth, Btc?). which way you have backed up? (private key or other ways)
Neo. I have the encrypted keys & the password. But still I am not able to login.
What error do you see on the screen?
please make sure you have the correct encrypted keys and password, both are case sensitive.
Nothing is showing
Hi, are you using the laptop, mobile ios, or mobile android? and which version?
Also, could you provide the screenshot of the login page you have tried?
We will check it
Not able to signin also be have installed new app. But they want my wallet name also whic I don’t have
The old app is decommissioned. Please download the latest O3 Wallet version on our offical website.
You can import your key and set a new wallet name you want, that is what it means.
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I have also tried new app I never enter wallet name. Now I have encrypted keys & the password. But unfortunately I am not able to login almost 10K$ are there. Will you help me out
