Help please! where is my Neo?

Support O3 Support
#1

I created a new wallet with apple testfly, now that the relase is available, I deleted the app in testfly, I downloaded from the appstore O3, I entered the private key, but my NEOs are not there !!! ’

#2

I found ma neo in other public adress AZv2QZw3h7hnfo1HtUxRDvQUZZZEHxa3Gq

But is not relationed my private key ? Wtf?

#3

Not working still!!!

#4

Please shoot us an email at support@o3.network so we can help you directly.