I am not able to transfer any of my tokens from O3 Wallet


#1

I am not able to claim both GAS or transfer any token using Ledger Wallet.
I am signing the transaction in Ledger but i am getting this error. Pls help !!!

While claiming the Gas I am getting the below error
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Error: Please make sure you have the correct Ledger app open.
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And while transfering Neo/Token i am getting the below error.
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Transfer not accepted. Please make sure you have the correct Ledger app open.
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PS - I have reinstalled O3 wallet and Neo wallet in Ledger but still the same problem. Kindly note the my ledger wallet is showing the same Neo Address for which i am trying to transfer.


#2

Hello,

I’m not sure why it’s giving this error. You might have to update your ledger NEO app (through the Ledger Live app).

But besides that, it seems the NEO blockchain is very congested at the moment, so it’s taking a long time for transactions to go through. Sadly there isn’t much we can do on O3’s side to speed it up, so we just have to wait for all the pending items to be cleared.

Hopefully it should speed up soon.