I can’t not use wallet address to check balance NEO on neoscan.io

pakhin50 · May 12, 2018, 5:41pm

Dear Team support,
Kindly, assist.

arco · May 13, 2018, 2:15am

Maybe you got the wrong address?
Otherwise you can try neotracker.io

pakhin50 · May 13, 2018, 2:57am

Thank you for your advice, after to check, but everything is showing $0.00 for me. I had 10 Neo before this disaster as the photo below :

andreit · May 13, 2018, 9:07am

There is no transactions ever to this wallet address. Are you sure, that you properly wrote down the wallet address and private key?