Missing NEO deposit

On Tuesday morning at 12:30 I desposited 2 neo to my O3 wallet from Binance and it never appeared.

Completed
NEO
2
2018-08-20 23:44:15
Address:
AYoEwhGv9HYzeNbUCVNJCygWNE7qMRoMc5
Txid:
665ee04cc61095b714a5ac53616b6bf9d8ff9c29f53700c102f03c1b3fdac268

Hello, do you have the transaction ID, your wallet address on O3, and wallet address on Binance?

Completed
NEO
2
2018-08-20 23:44:15
Address:
AYoEwhGv9HYzeNbUCVNJCygWNE7qMRoMc5
Txid:
665ee04cc61095b714a5ac53616b6bf9d8ff9c29f53700c102f03c1b3fdac268

I can see it is in your wallet, so I’m not sure why it’s not showing up for you. Can you show me a screenshot of your O3 wallet page? What phone are you using and which version of the app are you on?

Sure I’m using iPhone 7plus let me take pic here u go

I’m using Version 2.0.1

Can you show me the QR code of your wallet, when you click the wallet icon and then ‘receive’?
And also can you show me the watch-only addresses that you put in, in the settings menu?
Screenshots for both are ok :wink:

I have no watch only addresses here is the qr

This is the address you sent your tokens to from Binance.
Your O3 wallet is apparently a different address, it starts with ‘AGwb…’
I’m not sure if you own that other address, and why you sent the tokens to that address from binance?

I sent them all to the same address I copied and pasted the address from the wallet. My gas which was also copied and pasted arrived

I’m very sorry but they are clearly two different wallets. You can see the addresses right there.
In your O3 wallet it shows your address is: AGwb2j9ktb9UKqTffsA4Dmc3A7htd4A6a3
You sent the funds from binance to address: AYoEwhGv9HYzeNbUCVNJCygWNE7qMRoMc5

I have no idea where you got those addresses, but you can check the balances of each and see that they are separate addresses: