Dear Admin/Support,
May I ask guidance on the below?
I have 2 separate (paper) OWallets, each address has 2 stakes on separate nodes so 4 stakes/nodes in total.
In order to redeem my “Rewards” and “Unbound ONG” I clicked on: “Node Stake”==>“Stake Authorization”==>“My Stake”==>“Individual Wallet”==>“Node(s)”==>“Redeem Rewards”==>“Redeem Unbound ONG”.
Spending password was input with confirmation pop-up for all 4 stakes.
Now, all my 4 stakes show Zero “Rewards” and Zero “Unbound ONG”, but I only received ONG from the first 2 stakes. Although the “Rewards” and “Unbound ONG” now showing Zero on all 4 stakes. So it looks like the redeemed ONG from 2 stakes have vanished.
Reading other threads on this forum, I tried transferring ONT+ONG onto the wallets to see if it would “unlock” the ONG redemption but to no avail.
Did I miss anything?
Thank you for your time.
Kind Regards,
Thomas