Some problems with O3 wallet


#1

Good morning,

I like the wallet but i have some minor issues with it. The desktop wallet does not sync claimable GAS properly. It said i had 0.5 gas to claim, i claimed it and then it said i had 0.7 gas to claim and i claimed that amount also. Why did it not say 1.2 gas and claim it in one go?

When i close the windows O3 wallet it remains active in the background processes. When i look in the taskmanager in background processes i have now 7 O3 processes running. Why does it not close entirely?

I imported my ledger neo wallet in the mobile app. It always gave me notifications when i received something but this suddenly stopped. I did not change anything. In notifications it says all types are on.

Thanx in advance for answers to my questions.


#2

Hi,

This is just how NEO and GAS work. There is not much we can do about it. The process consists of 2 steps, syncing and claiming, so you could have an X amount of claimable GAS and more building up in the background.

This is just to keep your app open to connect to any dApps. It should not have 7 different processes running though. If at any time you want to close the app completely just right click and close.

We will look into this part.


#3

Thank you very much!