Unable to send out Neo


#1

Dear Sir/Madam,

I am unable to send Neo to an exchange wallet for 2 days.
The message I get is’’ Transfer not accepted, wait and try again.’’

Do you know when this situation will be resolved?

Thank you.
Kind Regards,

Jeremy


Neo compatible adress and staking with ONT
#2

Hello,

Can you please try to go to the UTXO manager in the apps page and follow the steps to combine your NEO and GAS UTXO’s in there? I believe this might be the cause of your problems. If that doesn’t work, can you post your address so we can look into it?

Kind Regards,
Arco


Neo compatible adress and staking with ONT