Withdrawal from trading account not showing up in wallet


#1

Anyone having an issue with moving funds from the trading account into the wallet? I used the withdrawal function hours ago, and the funds have still not appeared in my wallet.


#2

Hi bones,

It seems the NEO blockchain is very congested at the moment, so it’s taking a long time for transactions to go through. Sadly there isn’t much we can do on O3’s side to speed it up, so we just have to wait for all the pending items to be cleared.

Hopefully it should speed up soon.