Hi there, just want to know if O3 has a dedicated support team for Japanese customers.
My friend ran into some issues with the wallet,
I wanted to help her, but I find it difficult due to the language barrier.
I did hear her say something about the ‘passcode settings in the device’.
Can anyone please provide me their support email address? Thanks.
Yes, you can tell your friend to send support email in Japanese at support@o3.network
Passcode settings issue, I believe it’s because the devices itself doesn’t have a passcode set. Setting one should fix the problem.
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