Support
O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function here. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them? Post them here! Non-O3 Support In here you can ask support questions for anything NEO or Ontology related. Think of questions about wallets, about certain dApps, or on NEO or Ontology in general.
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O3 Explorer Announcement
In order to provide a better service experience for Neo users, the O3 explorer will be decommissioned on Jan. 8th 2020. O3 developers are committed to providing accurate and reliable blockchain data services with the Neo… |
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1 | 83 | January 5, 2021 |
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Support from O3 Community Telegram Group
Dear users, We invite you to join our official Telegram group . This is the place where we give announcements, hold activities, and hang around with our community members. Please join today so you don’t miss out on anyt… |
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1 | 214 | September 17, 2020 |
| About the Support category |
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2 | 462 | August 15, 2018 |
| Swth unable to send from O3 |
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0 | 5 | April 17, 2021 |
| 03 wallet basic not working anymore on IOS iphone 6 how to move to new app |
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0 | 5 | April 17, 2021 |
| Can't see my ONT in O3 WALLET Ver 3.7.0 |
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2 | 28 | April 14, 2021 |
| Alphacat coins stuck in old O3 version |
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1 | 19 | April 14, 2021 |
| BlockchainCuties NewPalyers |
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0 | 9 | April 13, 2021 |
| Connecting Stakeology to Ledger Nano S |
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26 | 610 | April 7, 2021 |
| Not able to claim ONG |
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2 | 134 | April 4, 2021 |
| Not possible to send ALEPH to Kucoin |
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1 | 18 | March 30, 2021 |
| How do I find and retrieve my staked ONT |
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23 | 214 | March 24, 2021 |
| I can't use my wallet |
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6 | 53 | March 22, 2021 |
| Can't transfer my NEX from O3 wallet |
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1 | 26 | March 22, 2021 |
| Cannot transfer with Ledger Nano X |
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1 | 19 | March 22, 2021 |
| Cannot get my funds |
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1 | 24 | March 22, 2021 |
| Flamingo Wrap of USDT failed |
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1 | 26 | March 20, 2021 |
| Add Polkadot to o3 wallet |
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2 | 30 | March 19, 2021 |
| There was an error signing this transaction please make sure you have the correct ledger app open |
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1 | 27 | March 19, 2021 |
| NEO Desktop App |
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4 | 50 | March 18, 2021 |
| Connecting O3 wallet to Switcheo |
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3 | 45 | March 11, 2021 |
| Can't claim NEO GAS? |
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2 | 29 | March 8, 2021 |
| Wallet shows empty (!) |
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1 | 44 | March 8, 2021 |
| Network error |
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3 | 136 | March 1, 2021 |
| Found password still not able to login |
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9 | 83 | February 26, 2021 |
| Unable to claim FLM |
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1 | 45 | February 22, 2021 |
| Old app doesn’t load; can’t access private key |
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1 | 54 | February 19, 2021 |
| How can I change wallet's password on AndroidO3 Wallet? |
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1 | 37 | February 19, 2021 |
| Transfer ETH to Neo wallet |
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1 | 48 | February 6, 2021 |
| Cannot access O3 from flamingo |
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3 | 80 | January 20, 2021 |