Support
O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function here. Non-O3 Support In here you can ask support questions for anything NEO or Ontology related. Think of questions about wallets, about certain dApps, or on NEO or Ontology in general. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them? Post them here!
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O3 Explorer Announcement
In order to provide a better service experience for Neo users, the O3 explorer will be decommissioned on Jan. 8th 2020. O3 developers are committed to providing accurate and reliable blockchain data services with the Neo… |
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1 | 59 | January 5, 2021 |
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Support from O3 Community Telegram Group
Dear users, We invite you to join our official Telegram group . This is the place where we give announcements, hold activities, and hang around with our community members. Please join today so you don’t miss out on anyt… |
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1 | 189 | September 17, 2020 |
| About the Support category |
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2 | 452 | August 15, 2018 |
| How do I find and retrieve my staked ONT |
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17 | 150 | March 1, 2021 |
| Network error |
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3 | 118 | March 1, 2021 |
| Found password still not able to login |
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9 | 51 | February 26, 2021 |
| Unable to claim FLM |
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1 | 21 | February 22, 2021 |
| Old app doesn’t load; can’t access private key |
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1 | 26 | February 19, 2021 |
| How can I change wallet's password on AndroidO3 Wallet? |
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1 | 20 | February 19, 2021 |
| Transfer ETH to Neo wallet |
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1 | 34 | February 6, 2021 |
| Cannot access O3 from flamingo |
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3 | 53 | January 20, 2021 |
| Wallet password |
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9 | 89 | January 20, 2021 |
| Recovering my ONT |
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1 | 51 | January 18, 2021 |
| I can not access my account |
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1 | 63 | January 12, 2021 |
| No puedo recueperar mi cuenta |
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1 | 40 | January 11, 2021 |
| Help: All of my staked ONT is missing in my Staketology app. How do I retrieve them? |
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8 | 147 | January 8, 2021 |
| ONT and ong missing |
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3 | 123 | January 7, 2021 |
| Ledger nano not recognized by O3 |
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15 | 318 | January 7, 2021 |
| Unable to claim ONG using O3 |
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1 | 62 | January 5, 2021 |
| Forget password |
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9 | 160 | January 2, 2021 |
| Https://neo.alchemint.io/ |
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0 | 46 | December 28, 2020 |
| problem importing wallet |
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2 | 67 | November 24, 2020 |
| ONG stuck in O3, Have ONG and ONT in Wallet, have read the other help threads |
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12 | 435 | November 24, 2020 |
| Staketology going away |
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1 | 80 | November 13, 2020 |
| Q3 app not working properly |
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2 | 95 | November 12, 2020 |
| Help:Removal of Ont from Staketology app in O3 |
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0 | 64 | November 9, 2020 |
| Is there any way to retrieve my password |
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1 | 81 | November 9, 2020 |
| Cannot Send NEO or GAS : Transfer not accepted, wait and try again |
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8 | 230 | October 27, 2020 |
| My neo coin not shown in trading wallet I transfer from main wallet yesterday |
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1 | 81 | October 26, 2020 |
| Can't unwrap nNEO on Flamingo using O3+Ledger |
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2 | 278 | October 20, 2020 |