Support
O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function here. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them? Post them here! Non-O3 Support In here you can ask support questions for anything NEO or Ontology related. Think of questions about wallets, about certain dApps, or on NEO or Ontology in general.
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O3 Explorer Announcement
In order to provide a better service experience for Neo users, the O3 explorer will be decommissioned on Jan. 8th 2020. O3 developers are committed to providing accurate and reliable blockchain data services with the Neo… |
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1 | 403 | January 5, 2021 |
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Support from O3 Community Telegram Group
Dear users, We invite you to join our official Telegram group . This is the place where we give announcements, hold activities, and hang around with our community members. Please join today so you don’t miss out on anyt… |
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1 | 569 | September 17, 2020 |
| About the Support category |
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2 | 638 | August 15, 2018 |
| Payment has not been credited |
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1 | 62 | May 31, 2022 |
| My O3 NEO N3 wallet desappeared, can i recover it? |
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19 | 460 | May 6, 2022 |
| How to claim Gas since Upgrade? |
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3 | 83 | April 28, 2022 |
| Communicate failed with wallet |
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4 | 239 | February 21, 2022 |
| O3 wallet neo3 upgrade to n3MainNet |
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3 | 125 | February 21, 2022 |
| FLM token sent from Binance to LegacyNeo acct |
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1 | 88 | February 21, 2022 |
| Unable to claim N3 gas from O3 wallet |
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2 | 84 | February 21, 2022 |
| Passphrase is incorrect |
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11 | 236 | January 7, 2022 |
| Neo3 Import Ledger Wallet |
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0 | 104 | December 20, 2021 |
| No Ong in my Owallet 😭 |
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1 | 112 | November 23, 2021 |
| Missing tranfer parameters |
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3 | 98 | November 15, 2021 |
| Unstake from Flamingo Finance to O3 wallet |
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1 | 103 | November 15, 2021 |
| 03 not showing Rewards from Flamingo Finance |
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2 | 106 | November 5, 2021 |
| Stake o3 |
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1 | 112 | October 27, 2021 |
| Cant stake |
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0 | 82 | October 27, 2021 |
| I'm unable to unstake UNI token from O3 Vault |
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3 | 140 | October 26, 2021 |
| Wrong Gas accumulation |
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2 | 125 | October 25, 2021 |
| LP-USDT withdraw |
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2 | 117 | October 18, 2021 |
| Neo3 Wallet address unable to accept NEP-5 gas |
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4 | 390 | October 19, 2021 |
| "Unknown error, please try again later" when sending BTC (android) |
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1 | 90 | October 15, 2021 |
| How can I claim the unclaimed GAS? |
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3 | 322 | October 14, 2021 |
| Gas is not being paid or transferred |
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3 | 143 | October 14, 2021 |
| Coins stolen |
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2 | 156 | October 8, 2021 |
| Sent ONT to Neo address on o3 |
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4 | 156 | September 18, 2021 |
| I couldn't move THEKEY coin from my O3 wallet. Please help me. |
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1 | 123 | September 6, 2021 |
| Hub issue, stuck transaction from Polygon to BSC |
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2 | 129 | September 6, 2021 |
| LP-USDC Withdraw |
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1 | 135 | August 26, 2021 |