Support
O3 Support You can ask support-related questions about the O3 wallet here. You can find a collection of pinned questions we often get about the O3 wallet so please make sure to check those first. You can also find the same FAQ with search function here. O3 Apps support Are you using one of the (d)Apps and have a question about them or a problem with them? Post them here! Non-O3 Support In here you can ask support questions for anything NEO or Ontology related. Think of questions about wallets, about certain dApps, or on NEO or Ontology in general.
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O3 Explorer Announcement
In order to provide a better service experience for Neo users, the O3 explorer will be decommissioned on Jan. 8th 2020. O3 developers are committed to providing accurate and reliable blockchain data services with the Neo… |
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1 | 719 | January 5, 2021 |
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Support from O3 Community Telegram Group
Dear users, We invite you to join our official Telegram group . This is the place where we give announcements, hold activities, and hang around with our community members. Please join today so you don’t miss out on anyt… |
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1 | 823 | September 17, 2020 |
| About the Support category |
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2 | 947 | August 15, 2018 |
| Problem in BEP 20 |
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1 | 62 | October 9, 2024 |
| Announcement |
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1 | 42 | October 9, 2024 |
| Wallet doesn't seem to update |
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1 | 99 | August 26, 2024 |
| Unable to Send from O3 Wallet |
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0 | 152 | March 14, 2024 |
| Retrieve staked ONT from Staketology still in the ONT Governance Contract |
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0 | 136 | March 7, 2024 |
| ONT sent from Neo Legacy Help |
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0 | 139 | February 28, 2024 |
| Unable to Log In with Encrypted Private Key on O3 App |
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0 | 186 | December 30, 2023 |
| Need Guidance on Migrating from Legacy Neo Wallet to new N3 account |
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0 | 249 | November 14, 2023 |
| Computer crash |
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0 | 198 | October 4, 2023 |
| Wallet shows empty but i have Neo and Gas |
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1 | 346 | June 3, 2023 |
| 03 Wallet not loading - says cannot resolve platform.o3 |
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1 | 274 | April 19, 2023 |
| SCAMMED FROM O3 Community member |
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0 | 231 | February 20, 2023 |
| DBC tokens on O3 wallet |
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1 | 283 | February 11, 2023 |
| Communicate failed with wallet |
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3 | 652 | January 3, 2022 |
| The address of wallet in O3 wallet mobile and desktop are different? |
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1 | 286 | January 29, 2023 |
| O3 wallet neo3 upgrade to n3MainNet |
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5 | 471 | January 20, 2023 |
| O3 wallet error or transfer issue |
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0 | 268 | November 12, 2022 |
| Payment has not been credited |
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1 | 418 | May 31, 2022 |
| My O3 NEO N3 wallet desappeared, can i recover it? |
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19 | 1762 | May 6, 2022 |
| How to claim Gas since Upgrade? |
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3 | 417 | April 28, 2022 |
| FLM token sent from Binance to LegacyNeo acct |
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1 | 399 | February 21, 2022 |
| Unable to claim N3 gas from O3 wallet |
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2 | 463 | February 21, 2022 |
| Passphrase is incorrect |
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11 | 858 | January 7, 2022 |
| Neo3 Import Ledger Wallet |
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0 | 385 | December 20, 2021 |
| No Ong in my Owallet 😭 |
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1 | 416 | November 23, 2021 |
| Missing tranfer parameters |
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3 | 319 | November 15, 2021 |
| Unstake from Flamingo Finance to O3 wallet |
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1 | 406 | November 15, 2021 |