Hi, I have a ledger enabled wallet but when i try to send ONT to another address it will not give me a confirmation on the ledger to complete the transfer… I do have enough ONG in my wallet. Can you advise me how to complete this transfer… Thanks Ian
Hi Ian,
Can you send me your address? Also, are you using the ONT firmware on Ledger and not the NEO one?
It would be helpful if you can send a screenshot of the wallet and what it looks like when you try to do it.
Hi, Here is my NEO/ONT address AJhnAFbpErCbKtqiYj2hZ8qLrVSumz636q
I have the lastest firmware and I am using the ONT app on the ledger. it does not give me a confirmation on my ledger
Hello, can you try to update your ledger live app (if there is an update) and reinstall the ONT app on ledger (regardless of the ledger live app update) and try again after reinstalling the ONT app?
Hi. Yes i unistalled and then reinstalled and it worked perfect… thanks so much for your help. regards Ian
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