ONG staking fine and have enough ONG to claim but hangs on fetching records


#1

Staking ONT works fine, I can see the ONG amount increase with time and have enough ONG to claim but hangs on claim saying fetching transaction records. I am using O3 wallet on Android I have uninstalled the app and reinstalled but stays busy fetching records when try to claim. My address AH1m1NvjTunw8K8vBTsgLtJ9txoQuFmbnd


#2

Hi there,

There is currently an issue with the Ontology network that causes this to occur.

As a temporary work around, please try sending yourself 2 ONT. This should fix the issue and allow you to sync and claim your ONG.

Sorry for the inconvenience .