ONG stuck in O3, Have ONG and ONT in Wallet, have read the other help threads


#1

Hi, trying to claim my ONG in the Stakeology dapp for my staked ONT but once I’ve signed the transactions on my Ledger it says it all went fine then the ONG just stays in the unclaimed spot. I have ONG and ONT in my swap wallet so not sure what I’m doing wrong. Using desktop, have O3 ver 2.4.4


#2

Hi there, can you please post your address so we can have a look?


#3

ASyU6yShFqrDaLD9jNs3rTmJPfqwZ72nwV

Thank you, I apologise in advance if I’m doing something stupid.


#4

Can you please send a screenshot of the staketology page as well?
I’m not seeing anything strange by looking at your address.


#5


#6

Hello, also this looks fine, nothing strange…
Just to double check, neither the ‘Redeem’ button nor the ‘Claim’ button works?

Can you try and claim both? I would like to see if it charges you for the ONG or if fails for both.